Originally published on PR Web: http://www.prweb.com/releases/2014/04/prweb11722542.htm
Tutorials help clients get started, learn about DNS and more.
DNS Made Easy launched an extensive tutorial help page to assist clients and potential customers in understanding Domain Name Systems (DNS) and configurations.
“Based on client feedback, we wanted to provide an educational center where people could increase their knowledge and understanding of DNS services,” said Steven Job, president of DNS Made Easy. “There are many ways we are working to make the end-user experience better and this is one of those avenues.”
There are eight tutorial subjects, each with various videos:
1. Getting started
2. View all tutorials
3. Managed DNS
4. Secondary DNS
5. DNS Failover
6. Global Traffic Director
7. Mail Services
8. Knowledge Base
Users can learn how to add a domain name, delete a domain, view assigned name servers, configure reverse DNS, configure DNS failover and even learn how to start a free trial.
The new tutorial website was designed to answer the questions that are often asked such as “What is the particular purpose of the different DNS record types? How do you configure each record type in DNS Made Easy?” These tutorials can give you the answers to these questions, plus much more.
Setting up an account and managing even a complex domain in DNS Made Easy can be done on a computer – or any mobile device. This is why DNS Made Easy crafted the tutorials on a responsive HTML layout so it work on every major mobile device, all to help you learn when you want and where you want.
“Not all people are tied to a desk computer,” Job said. “We live and work – and learn – at various times and on various devices. So we wanted to make sure that these easy-to-understand tutorials can be viewed on your mobile devices as well.”
DNS Made Easy constantly researches, upgrades, and redesigns their network, information exchange and outreach to exceed industry standards. With 100% of network management being handled in-house, DNS Made Easy can dictate higher standards and better service. The tutorials are case in point – free educational videos at the click of a button.
“The tutorials are a great example of how we develop technology based on what our customers need,” Job said. “Our clients expect more and we deliver more.”
All DNS Made Easy clients are also provided with unlimited 24/7 web ticket support. The tutorial website is another tool that DNS Made Easy clients can use to get a better understanding how DNS operates and how DNS Made Easy can be used to increase a company’s uptime and speed online.
Visit the new tutorial site at http://help.dnsmadeeasy.com/.