In August of 2010, DNS Made Easy Launched “DNS Made Easy Network Status,” to keep users informed as to the status of their name servers.
DNS Made Easy (dnsmadeeasy.com), the world leader in IP Anycast DNS services has just released a new service that constantly reports the state of their network called “DNS Made Easy Network Status.” The site, which launched earlier this month, was created to keep their customer base informed as to the status of their respective name servers and to help pin point access problems to their sites.
Bryan Hughes, Tiggee’s VP of System Operations, states, “We noticed our support queue regularly has tickets from users that thought their issue was caused by a DNS outage, when in fact the problems they were experiencing were due to a local configuration on their end or a network issue related to their web hosting provider. To help provide them with up to the minute status of our name servers, we decided a status site completely off of our networks would be beneficial, so we launched ‘DNS Made Easy Network Status.’ Now our users can locate the problem faster and get back online sooner, without having to submit a support ticket.”
The site pulls results down from Pingdom in real time to keep users updated on a 24 x 7 basis, coupled with first-party information on the network from DNS Made Easy’s system administrators. To keep current on the state of the network; they’ve also included Administrator logs that users can use to track performance and uptime.
Should a problem arise, DNS Made Easy has posted links to their support ticketing and chat systems on DNS Made Easy Network Status to help mitigate any potential hiccups and get their users answers sooner.
About DNS Made Easy
DNS Made Easy is a subsidiary of Tiggee LLC and is a leader in providing global IP Anycast enterprise DNS services. DNS Made Easy launched their DNS services and web management portal in 2002 and has grown to manage hundreds of thousands of customer domains receiving more than 1 billion queries per day. DNS Made Easy has a proud history of 100% DNS uptime since launching their DNS service.
About Tiggee LLC
Tiggee LLC is a privately held company, formed in 1999 to provide innovative internet solutions for businesses. “Putting your business on the Internet is our business.” Tiggee LLC’s subsidiaries include DNS Made Easy (IP anycast enterprise managed DNS services), VPSit (enterprise virtualization environments – vpsit.com), Host Made Easy (dedicated server hosting and co-location services – hostmadeeasy.com), Top Level DNS (TLD name services – topleveldns.com), Resolving Name Server ( resolvingnameserver.com), DNS University (www.dnsuniversity.com), and Domains Made Easy (domainsmadeeasy.com).